325automation

Terms of Service

Effective Date: 15 February 2026 Last Updated: 15 February 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the 325automation website and any related services we provide through this site, including contact forms, callback requests, scheduling tools, and content (collectively, the "Services").

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.

If you are using the Services on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to that entity.

2. About 325automation

325automation is a digital growth studio offering services in five categories: WebCore (conversion-focused websites), VisualAI (AI-driven creative production), FlowStack (automation systems), LaunchMVP (minimum viable product builds for non-technical founders), and MicroSaaS (productized software).

Our website serves as a sales and discovery surface. Engagement of our services for a specific project is governed by a separate written agreement (such as a Statement of Work or Master Services Agreement) signed between us and the client.

These Terms govern your use of the website itself, not the delivery of paid services.

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Services. By using the Services, you represent that you meet these requirements.

We do not knowingly direct the Services to or collect information from individuals under 18. If you are a parent or guardian and believe a minor has used our Services, contact us at [email protected].

4. Account and Information Accuracy

We do not require you to create an account to use most features of our website. When you submit information through a contact form, callback request, or scheduling tool, you agree to provide accurate, current, and complete information.

You are responsible for the accuracy of the information you submit. We may rely on the information you provide to qualify your inquiry, schedule consultations, and respond to you.

5. Intellectual Property

5.1 Our Content

All content on this website, including text, graphics, logos, images, case studies, code samples, design specifications, brand assets (such as the glass torus visual element), the "325automation" name, and the overall site design, is the exclusive property of 325automation or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may view and read our content for personal, non-commercial purposes. You may not:

  • Copy, reproduce, or redistribute our content for commercial purposes
  • Modify or create derivative works from our content
  • Use our content to train, fine-tune, or otherwise develop machine learning models
  • Remove or alter any copyright, trademark, or other proprietary notices
  • Use our brand name, logo, or visual identity without our prior written permission
  • Frame, mirror, or scrape our website

5.2 Case Studies

Our case studies describe work we have performed for clients. Where the engagement is subject to a non-disclosure agreement, the case study is anonymized and does not identify the client by name, founder name, domain, or other identifying details. The structural facts of the engagement, the systems built, and the publicly verifiable elements (such as state law referenced in our Vermont case study) are accurate as described.

You may not use our case studies, in whole or in part, to represent your own work, train AI models, or create derivative marketing material without our prior written permission.

5.3 Your Content

If you submit information, ideas, or feedback to us through the Services, you grant us a non-exclusive, royalty-free, worldwide license to use that information for the purpose of responding to you, improving our Services, and operating our business. We will not publish your information or attribute it to you publicly without your consent.

6. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of others
  • Harass, threaten, or harm any person
  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to our systems, networks, or data
  • Introduce viruses, malware, or other harmful code
  • Interfere with or disrupt the operation of our Services
  • Use automated tools, bots, scrapers, or crawlers to access our Services without our express written permission, except for legitimate search engine indexing
  • Use the Services to compete with us, including by replicating our content, design, or business model
  • Submit information about a third party without that party's consent

7. Lead Submissions and AI Voice Concierge

7.1 Submission of Inquiries

When you submit a contact form, callback request, or other inquiry, you understand that:

  • Submission does not create an attorney-client, fiduciary, or any other professional relationship between us
  • We are not obligated to respond to or accept any inquiry
  • We may decline engagements at our discretion
  • A formal engagement requires a separate written agreement signed by both parties

7.2 AI Voice Concierge

Our website offers an AI voice agent that may call you back after you submit a callback request. By submitting a callback request, you specifically agree to the following:

  • The AI voice agent will call the phone number you provided
  • The conversation may be recorded and transcribed for quality assurance, lead qualification, and follow-up
  • The recording and transcript may be reviewed by our team
  • You may decline to answer questions or end the call at any time
  • The conversation does not constitute a binding agreement of any kind

If you do not consent to recording or AI-handled communication, do not submit a callback request. Use email or scheduled meetings instead.

8. Third-Party Services and Links

Our website integrates with or links to third-party services, including but not limited to scheduling platforms, analytics tools, AI voice providers, and email systems. We do not control these third parties and are not responsible for their content, services, or practices.

Your use of third-party services is governed by their own terms and privacy policies. We encourage you to review them before use.

9. Disclaimers

9.1 No Professional Advice

Content on our website, including case studies, blog posts, and educational material, is provided for general informational and marketing purposes only. It does not constitute legal, financial, accounting, tax, medical, or other professional advice. You should consult a qualified professional before making decisions based on information found on our website.

9.2 As-Is Basis

THE SERVICES AND ALL CONTENT ON OUR WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

We do not warrant that:

  • The Services will meet your specific requirements
  • The Services will be uninterrupted, timely, secure, or error-free
  • Any errors or defects will be corrected
  • Information obtained through the Services will be accurate or reliable

9.3 Performance Claims

Where our case studies reference performance metrics, projected outcomes, or pipeline figures, those numbers reflect the specific engagement described and represent committed scope or measured results at the time of publication. Past results do not guarantee future outcomes for any other engagement. Where deal values are described as projected, in finalization, or pipeline, we make no claim that those figures represent closed or invoiced revenue unless explicitly stated.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

325AUTOMATIONS, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, GOODWILL, OR DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100), OR THE AMOUNT YOU HAVE PAID US DIRECTLY FOR USE OF THE SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

This limitation applies regardless of the legal theory on which the claim is based, including contract, tort (including negligence), strict liability, or otherwise.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless 325automation, its owners, officers, employees, agents, partners, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your submission of false, misleading, or third-party information
  • Any content you submit to us

We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

12. Confidentiality of Discussions

Discussions you have with us during the discovery, sales, or scoping phase, whether through forms, email, AI voice concierge, or scheduled meetings, are treated as confidential by us to the extent we describe in our Privacy Policy. We do not publish or attribute your specific discussions or business details without your consent.

If a formal engagement begins, a Mutual Non-Disclosure Agreement (MNDA) typically governs ongoing confidentiality. Until that agreement is signed, the protections in this section and our Privacy Policy apply.

13. Termination

We reserve the right to suspend or terminate your access to the Services at any time, without notice, for any reason, including:

  • Violation of these Terms
  • Behavior we determine in our discretion to be harmful, abusive, or fraudulent
  • Compliance with legal or regulatory obligations
  • Discontinuation of any feature or the entire site

Upon termination, the provisions of these Terms that by their nature should survive (including Sections 5, 9, 10, 11, 12, 14, 15, and 16) will continue to apply.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict-of-law principles.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

15. Dispute Resolution

15.1 Informal Resolution

Before filing a formal legal claim, you agree to first contact us at [email protected] to attempt to resolve the dispute informally. We will use good-faith efforts to resolve any dispute within 60 days of receipt of your written notice.

15.2 Jurisdiction and Venue

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in the Commonwealth of Pennsylvania. You consent to the personal jurisdiction of those courts and waive any objection to venue.

15.3 Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15.4 Time Limitation

Any cause of action arising out of or related to these Terms or the Services must be commenced within one year after the cause of action accrues. Otherwise, it is permanently barred.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Accessibility Statement, constitute the entire agreement between you and 325automation regarding your use of the Services and supersede any prior agreements or communications on the subject.

16.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

16.5 Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, pandemics, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16.6 Notices

Notices to us must be sent to [email protected]. Notices to you may be provided through the email address you submitted to us, through the Services, or through other reasonable means.

16.7 Modifications

We may revise these Terms from time to time. The most current version will always be posted on our website with the updated "Last Updated" date. Material changes will be communicated through the website or by email when reasonably possible. Your continued use of the Services after the effective date of any change constitutes acceptance of the revised Terms.

17. Contact

If you have questions about these Terms, contact us:

Email: [email protected] Subject line: "Terms of Service Inquiry"

These Terms of Service are a substantive document drafted to professional standard. They do not constitute legal advice and do not replace consultation with a qualified attorney licensed in the Commonwealth of Pennsylvania. Sections 9 (Disclaimers), 10 (Limitation of Liability), 11 (Indemnification), and 15 (Dispute Resolution) in particular benefit from review by Pennsylvania-licensed legal counsel before public deployment, especially given the global nature of your client base.